Contact Us

We sincerely offer superior services to customers and your valuable opinions will help us to serve you better.
If you have any enquiries or suggestions, please feel free to contact us:

	Contact No.	Service Hour
MPF / ORSO / General Enquiry	223 95559 After language selection, press 4-1-0	Mon-Fri 09:00-17:00
Trust Service	2213 7619 / 2213 7622	Mon-Fri 09:00-17:00
Custody and Investor Services	2905 8521 / 2905 8522	Mon-Fri 09:00-17:00
Complaint	2543 1199	Mon-Fri 09:00-17:00

You may also contact us or lodge a complaint by mail, email or filling in and submitting us the following form.

Upon receipt of your complaints, we will follow up on your concern as follows: We will acknowledge receipt of your complaints within 2 working days and provide a written response within 1 month under normal circumstances.

Bank of Communications Trustee Limited / BOCOM MPF & Financial Services Company Limited

Address: 1/F, Far East Consortium Building, 121 Des Voeux Road Central, Hong Kong

Email: bocomtrustee@bankcomm.com.hk