Contact Information for Investor Services

Mailing Address: No. 188 Yin Cheng Zhong Lu, Pudong New Area, Shanghai, China     

Postal Code: 200120

Hotline：021-58766688

Fax: 021-58798398

Email: investor@bankcomm.com

(The above contact information is for investor advisory services only. For business inquiries, complaints and suggestions, please call our 24-hour service hotline at 95559, or send an email to 95559@bankcomm.com)

Contact Information of Audit Committee of the Board of Directors

Employees of the Bank and those who deal with the Bank (including without limitation customers and suppliers) may inform the Audit Committee of the Board of Directors of the Bank, on an anonymous basis, of all possible improprieties in any matter related to the Bank.

Email: auditcommittee@bankcomm.com

Mailing Address: Audit Committee of the Board of Directors of Bank of Communications

 36/F, No. 188 Yin Cheng Zhong Lu, Pudong New Area, Shanghai, China

Arrangement of Electronic Dissemination of Corporate Communications

Pursuant to Rule 2.07A of the Rules Governing the Listing of Securities on The Stock Exchange of Hong Kong Limited under the expansion of paperless listing regime and electronic dissemination of corporate communications that came into effect on 31 December 2023, the Bank has adopted electronic dissemination of corporate communications⁽¹⁾ to the H shareholders of the Bank. The English and Chinese versions of all corporate communications will be available electronically on the website of the Bank at www.bankcomm.com and the HKEXnews’s website at www.hkexnews.hk in place of notice of publication of corporate communications and printed copies (except for actionable corporate communications⁽²⁾).

If any H shareholder of the Bank wants to receive corporate communications in printed form, please complete the relevant reply form and return it to the Bank’s H share registrar, Computershare Hong Kong Investor Services Limited, at 17M Floor, Hopewell Centre, 183 Queen’s Road East, Wan Chai, Hong Kong, or send an email to bankcomm.ecom@computershare.com.hk. Please note that the instructions made to receive corporate communications in printed form shall be valid from the date of receipt and will remain valid until the instruction has been revoked or superseded or until the Bank publishes its annual report in the following year (whichever is earlier).

For details of the arrangement of electronic dissemination of corporate communications of the Bank and the reply form to request for receipt of corporate communications in printed form, please refer to the below notification letters of the Bank dated 6 February 2024:

· Notification Letter and Reply Form to Non-registered Shareholders

· Notification Letter and Reply Form to Registered Shareholders

Notes:

(1) corporate communication is any document issued or to be issued by the Bank for the information or action of holders of any of its securities or the investing public, including but not limited to (a) the directors’ report, its annual accounts together with a copy of the auditors’ report and, where applicable, its summary financial report; (b) the interim report and, where applicable, its summary interim report; (c) a notice of meeting; (d) a listing document; (e) a circular; and (f) a proxy form.

(2) actionable corporate communication is any corporate communication that seeks instructions from issuer’s securities holders on how they wish to exercise their rights or make an election as the issuer’s securities holder, including but not limited to election forms in connection with a dividend payment (e.g. choice of scrip or cash dividend, currency); excess application forms or provisional allotment letters in connection with a rights issue; and acceptance forms in connection with takeovers, mergers and share buy-backs (including acceptance forms in general offers and acceptance and approval form in partial offers).